Welcome to CPHQ Tutor

Frequently Asked Questions (FAQ)

As with any other CPHQ exam preparation resource, the main purpose of the membership site is to help individuals pass the CPHQ examination. Membership to the site achieves this in several ways: Articles related to healthcare quality management and patient safety. These articles address topics relevant to the CPHQ exam content outline. CPHQ Exam Practice […]

There are numerous factors to consider when assessing whether an individual is adequately prepared to take the CPHQ exam, i.e. has a reasonable chance of passing the exam. These include their experience (quality and quantity) in the field of healthcare quality management, their prior training, familiarity with concepts in US healthcare, command of the English […]

Teh & Associates reserves the right at any time and from time to time to revise the subscription fee of the CPHQ Tutor membership site and the prices of its other information products without notice. However, our long-standing pricing policy has been to maintain the same subscription fee for existing members, no matter what the […]


What is your refund policy?

December 14, 2009

Because membership to the CPHQ Tutor website is a non-tangible and irrevocable digital information product, we do not issue refunds.


There are a myriad of factors that determine whether a CPHQ candidate passes or fails the exam, including experience, skills, and knowledge in healthcare quality, maturity, and examination technique. Although most members who attempt the exam pass*, we cannot offer a guarantee for various reasons. Only private coaching clients of Dr Andy Teh have a […]


There are several possible reasons for this. Our software system automatically detects multiple attempts to login with a single Username. Once a limit is reached, the system assumes that there has been a security breach and will prevent access temporarily. This is merely one reason why people are unable to login. If you are a […]


Can I unsubscribe at any time?

December 11, 2009

Yes, you may unsubscribe at any time. We do not set a minimum—or maximum—period of subscription. As long as you get value from membership, you are free to remain subscribed. Members may unsubscribe by clicking on the “Unsubscribe”, which is on the drop down menu of the “Member Options” tab (on the left hand side […]


For security reasons, the system is programmed to block access if the same login credentials are used from more than a few unique IP addresses within a given period. If you are unable to access the membership site, please send an e-mail to support@cphqtutor.com and we will check the access log for your account.

The monthly subscription fee for the CPHQ Tutor membership site is processed by PayPal. You will need to have a PayPal account to pay the monthly membership fee. Use your existing PayPal account or sign up for one—creating a PayPal account is easy and takes less than a minute. After clicking the green “Buy Now” […]

Becoming a member is easy. Simply go to the CPHQ Tutor Subscription Options page and select the plan that best suits your needs. We recommend the monthly subscription plan because it offers the best value, and you will be assured of continued access to new content, including CPHQ exam practice questions. You can unsubscribe at […]