Welcome to CPHQ Tutor

Can I open and/or maintain a membership with the CPHQ Tutor membership site without PayPal?

December 3, 2009

Our system uses only PayPal as a payment gateway. You can read more about payment gateways here. We have not experienced a single issue using the PayPal service to manage payments for hundreds of members’ accounts in the last two years. We may add other service providers in the future but PayPal appears to meet the needs of the vast majority of members.

Without linking your membership with the PayPal service, monthly billing has to be done manually. This is labor-intensive and highly inefficient. Therefore, we only provide such alternative billing arrangements in special circumstances, such as private students of Dr Andy Teh, Teh & Associates alumni, organizations who need to provide their staff with access to healthcare quality material, and persons who wish to purchase a long-term membership, (e.g. 6 or 12 months’ duration).

In all other cases, individuals will need to make their initial payments through PayPal. Once this is done, a PayPal profile is created for them. If and when members wish to unsubscribe to the service, they can simply do this through their PayPal account by cancelling their PayPal profile. Upon cancelling their PayPal profile, PayPal will automatically “inform” our system that the person has ceased being a member, in which case access to the membership site will also be terminated.

In summary, in the majority of cases, a PayPal profile will need to (A) be created and (B) continue to exist for members to access the site. This arrangement is due to our software systems interacting seamlessly with the PayPal service.